One-stop service concept for wind drivetrains

With Service 360, Winergy offers a service concept for drivetrains that can be individually adapted to the respective customer need. The service offering includes innovations that cover the entire drivetrain, including the generator, and extends to servicing gearboxes from other manufacturers. Winergy is able to cover more than one hundred different turbine types and 130 gearbox models. Service 360 is available quickly and at any time, and also offers the right service for every point in the turbine's life cycle, from installation, maintenance and repair to partial repowering. Winergy’s CMaS Evolution offers customers a digital all-round service. It is part of Service 360 and is fully compatible with already installed hardware. The end-to-end solution offers customers all important services, from the condition of the turbine, to concrete recommendations for action to the delivery of spare parts at the right time and place. Customers receive access to a digital portal in which all information about the turbines and services can be viewed transparently. The scope of the required services is based on the needs of the customers and can be individually adapted. Cross-turbine algorithms also allow conclusions about the condition of the sub-systems and components outside the drivetrain. CMaS Evolution offers recommendations for operation, condition reports, instructions, required spare parts and their availability, as well as the planning of service calls. Service 360 packages additionally offer original spare parts, replacement of drivetrain components, workshop repairs at one of Winergy's worldwide locations, on-site service, digital services, and training.

Winergy |

Volume: 2024 January/February