Maximal uptime and lifetime of weather measurement systems

Vaisala launches Vaisala Care, a renewed service offering that maximizes uptime, measurement quality, and asset lifetime for Vaisala weather systems and sensors. Vaisala Care combines the company's in-house expertise, remote capabilities, and proactive lifecycle care into two tiers with clear value for customers. Vaisala Care ensures planned support that brings together prioritized access to Vaisala’s global technical support teams, remote services, defined response times, and extended warranty coverage. Vaisala Care+ builds on this foundation with proactive lifecycle services including managed calibration programs performed by Vaisala experts, preventative maintenance, and performance enhancements to ensure long-term system reliability, stable performance, and trusted data quality across the network. With two clear tiers, customers can choose the level of support that matches their operational criticality, while Vaisala takes long-term responsibility for keeping systems performing as intended. Both tiers are structured as annual contracts that bring fewer surprises, predictable costs, less effort, and confidence that critical observation infrastructure stays accurate, reliable, and available year after year. Vaisala manages service delivery through a combination of remote support, service centers, and onsite services provided by Vaisala or authorized partners. Customers select their preferred tier when purchasing new systems or sensors, or at contract renewal for existing installations, protecting the value of their measurement infrastructure throughout its lifecycle.

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