SunPower Completes Megawatt Millenium Solar Project

SunPower Inc., a solar technology, services, and installation company, announced the successful completion of a megawatt solar system at the Millenium Project, a 330-unit community in Palm Desert, California. SunPower was awarded a Net Promoter Score (NPS) of 90, marking a significant milestone in SunPower’s ongoing customer transformation program. Guy Winters, President of PearlX, Millenium’s owner, added, “The Millennium project is exactly what our Energy Estate model was built to deliver: real infrastructure producing real returns – for us, for the property owner and for the residents.

This 977-kilowatt system will generate over 1.6 million kWh of clean, locally produced energy every year for the folks who live here, backed by a 30-year commitment to keep it performing at its peak. SunPower's NPS score of 90 validates our selection of the right partner for the job: quality installation, disciplined execution, and zero excuses. That's the standard behind every Energy Estate we build, and we're looking forward to expanding this partnership with SunPower for years to come.”

solar carport

Millenium Carports demonstrate architectural elegance

SunPower CEO, T.J. Rodgers, said, “The engineer in me sees a beautifully architected carport structure in which solar panels eliminate the need for a conventional roof and keep residents and their automobiles out of the desert sun for 30-plus years. The physicist in me knows the million watts of peak power the system produces actually comes from converting light energy into usable electricity rather than allowing the million watts to heat the asphalt, cars and people.

“The 90% NPS score awarded to us uses an industry standard rating system that has a -100% to +100% scale. According to a SurveyMonkey 150,000-company benchmark, NPS scores of -100% to 0% relegate companies to the bottom quartile, while scores in the 0%-70% range differentiate companies from “good” to “great” to “excellent.” Apple is usually an NPS leader with a reported 70% score.

bar chart

Rodgers Continued, “To be fully candid, a very high NPS score on even a big, sophisticated project does not accurately reflect SunPower’s overall NPS, which was -25% in Q2’25 when we acquired old-SunPower after its bankruptcy had shut down literally hundreds of projects, including Millenium, whose problems were addressed vigorously by our excellent quality team, which is led by Surinder S. Bedi, a 30-year Silicon Valley veteran. Since recording the -25% NPS in Q2’25, we have improved every quarter, moving toward our NPS target of 70%-plus, which my old company, Cypress Semiconductor, achieved after four years of work. Our goal is to get to 70% in Q2’27, two years after launch.

Rodgers concluded, “The fully installed price of solar systems drops every year, while the cost of utility-based power is forecasted to rise every year, creating both a push and a pull to grow the residential solar market. Right now, according to EnergySage, the cost of a home solar system in California is about $2.47 per watt, which pays for itself with reduced utility bills in 7.3 years. Furthermore, according to the U.S. Energy Information Agency, only 15% of the California homes for which solar makes financial sense have actually installed it. The U.S. install figure is only 7%, leaving 85% of California homes and 93% of U.S. homeowners as future customers.”

SunPower | www.sunpower.com

PearlX | https://pearlx.com/