Electric Era Charging Station Network Goes Live to Ensure EV Drivers Get the Best Possible Charging Experience On the Road
Electric Era's EV charging customers resoundingly love the company's new DC fast chargers. After all, their chargers enjoy a 96% positive PlugShare score from customers and with 90% session reliability and 98% per-port uptime – which makes their chargers among the most reliable in the industry. But for some, it can be tricky to find their favorite "Electric Era" brand charger out on the road. That's because their retail-focused chargers are wrapped in their customers' brand names like Costco Wholesale, Plaid Pantry and Skycharger, making them a little difficult for loyal charge fans to locate them as Electric Era Charging Stations.
That's about to change as the company has launched the Electric Era Charging Station Network to make their charging locations visible on OEM vehicle mapping systems and discoverable on third-party platforms to help customers find their favorite high-power DC fast chargers.
"From the start, Electric Era's mission was to transform the EV charging industry by building the most reliable EV charging network in America. Now we're helping our retailer customers leverage reliability to build their brand affinity and customer loyalty programs to grow their business," said Electric Era founder and CEO Quincy Lee – a former SpaceX satellite engineer.
The network is already available on PlugShare and Google Maps, and in the coming weeks will be available on Hubject and WEX fleet management platforms. Customers can find and save the Electric Era Charging Station Network in the filters section to quickly locate their chargers, regardless of the brand name on the kiosk.
Because of their high reliability, Tesla already includes Electric Era chargers in its mapping systems under the Tesla Third Party Charging program.
The network is also a bonus for Electric Era's retail-based customers who are tapping into Level-3 charging to attract new retail EV customers to grow their businesses as the network will help electric vehicle drivers find their locations.
A Beacon of Assurance
In an industry where reliability is king and a differentiator among charge providers, Electric Era assembled a team of former Starlink, Blue Origin, and Amazon Project Kuiper engineers to design reliability and remote serviceability into their chargers – which is critical if America's top retail brands are relying on their chargers to attract the growing numbers of affluent EV owners.
"When a satellite breaks down, we can't send a repairman up into space. So we used that same mindset when we designed our chargers by automating fault detection and over-the-air repairs," Lee said. "That's why we're confident enough to financially back our chargers to deliver 98.5% or better per-port uptime."
Their customers have taken notice too, as nearly 70% of Electric Era charge users are repeat customers and many have taken to sites like PlugShare and Google Maps to share the praise. Most liked the ability to tap and pay without having to use a specialized app and the ease of using Electric Era chargers. Others applauded the high-speed 200 kW charging power capability and the dual CCS and NACS charging cables.
With the Electric Era Charing Network up and running, more OEMs like Ford, Rivian and General Motors electric are expected to add the network to their in-car mapping systems so their customers can discover Electric Era chargers when traveling.
Electric Era | electricera.tech
